Privacy Policy

Privacy Policy for The Royal Red Ox Group LLC

Last Updated: April 9, 2025

This Privacy Policy describes how The Royal Red Ox Group LLC (“we,” “us,” or “our”) collects, uses, and shares your personal information when you interact with us through our website or other services (“Services”).

1. Information We Collect

Personal Information You Provide

We collect personal information you voluntarily provide when interacting with our Services. This may include:

• Name
• Email address
• Phone number
• Mailing address
• Job title
• Billing and payment details
• Any additional information you provide in communication or account settings

Payment Information

We may collect billing information to process payments, but payment data is handled securely through trusted third-party processors (e.g., Stripe, PayPal, Apple Pay). We do not store full credit card information on our servers.

Automatically Collected Information

We automatically collect technical data when you use our Services, including:

• IP address
• Browser and device information
• Usage data (e.g., page visits, session duration)
• Location data, if permitted

This helps us understand usage trends and improve performance and security.

2. How We Use Your Information

We use your information to:

• Provide and manage our Services
• Process transactions
• Communicate with you, including updates and promotional messages (if consented)
• Improve user experience and develop new offerings
• Comply with legal obligations

3. Sharing Your Information

We may share your information with:

• Service providers who perform tasks on our behalf (e.g., payment processors)
• Business partners to enhance our offerings (if applicable)
• Analytics providers, such as Google Analytics, for performance tracking

We do not sell your personal information.

4. Data Retention

We retain your information as long as necessary to fulfill the purposes outlined in this policy unless a more extended period is required by law. Once no longer needed, we securely delete or anonymize your data.

5. Data Security

We implement reasonable technical and organizational measures to protect your data. However, no internet transmission is completely secure, and we cannot guarantee absolute security.

6. Your Privacy Rights

Depending on your location, you may have rights to:

• Access, correct, or delete your personal data
• Withdraw consent at any time
• Opt out of marketing communications
• Lodge a complaint with your local data protection authority

To exercise your rights, please contact us at info@theroyalredoxgroup.com

7. Cookies and Tracking

We may use cookies and similar technologies to collect data for analytics and functionality purposes. You can adjust your browser settings to manage cookie preferences.

8. Third-Party Services

Our Services may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

9. Children’s Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect data from minors.

10. Changes to This Policy

We may update this policy periodically. Updates will be posted on our website with a revised date. Continued use of our Services after updates constitutes acceptance of the revised policy.

11. Contact Us

For questions about this policy or to exercise your privacy rights, contact us at:

The Royal Red Ox Group LLC

Email: info@theroyalredoxgroup.com

Address: 116 Agnes Rd., Ste 200 Knoxville, TN 37919-6306